The Hot Spot staff at 110 Weaverville Hwy, Asheville, NC 28804 is top notch. The woman with burnette hair who was working the counter on July 4th, 2022 at around 3:20 pm had an incredible amount of patience with our group. While I was going through energy drink deals, she explained each of the deals the Spot had on offer and let me look around the store while we were ringing up. When a member of my group PASSED OUT in the store (narcolepsy, not alcohol), she sprang into action and placed wet towels on her skin to help cool her down. She followed all of the steps I would expect of a first responder, such as supporting her head and checking that she had a pulse. While doing so, she directed patrons to another register to be taken care of. I'm a PharmD and it was extremely impressive (I was still looking at energy drinks when it happened, lmao. Ended up getting monster -- 2 for 5 or something!). She also spoke with the ambulance drivers when they arrived and explained the situation clearly. I wish I had asked her name, but it was a bit chaotic. I do know that she's always been a super friendly/helpful person whenever I've visited. Finally, a member of the Hot Spot team (blond female -- maybe a college student?) gave us a Gatorade that she paid for herself. I'm not sure how the Hot Spot manages to get the best employees, but I wouldn't want to be anywhere else when an emergency happens.